About This Document
This page describes how Gulmaroke Technologies Pty Ltd handles information in connection with the Gulmaroke website and platform. It is intended to give users a clear, honest account of what information is collected, why it is collected, and how it is managed.
This document reflects our current understanding of our information practices. Where a particular practice has not yet been formally determined, we say so rather than stating a position that may be inaccurate. If you have questions about a specific aspect of our information handling, please contact us using the details at the bottom of this page.
This document does not constitute legal advice and does not represent a claim of compliance with any specific legislation. Users with questions about their legal rights in relation to their personal information are encouraged to seek independent guidance.
Information We Collect
We collect information in the following circumstances:
- Contact form submissions: When you use the Connect form, we receive the name, email address, request type, and message you provide. This information is used to respond to your enquiry.
- Email correspondence: When you contact us directly by email, we receive and retain the content of that correspondence, including any personal information you include in the message.
- Access requests: When you submit an access request, we may collect additional information relevant to assessing that request, as described in any follow-up correspondence.
We do not collect card details, account credentials, or sensitive operational data through this website.
How Information Is Used
Information collected through the contact form and email correspondence is used for the following purposes:
- Responding to your enquiry or access request.
- Following up where further information is needed to process your submission.
- Maintaining a record of the interaction for internal reference.
We do not use contact information to send unsolicited communications unrelated to your original enquiry. We do not use personal information for automated profiling or decision-making that produces legal or similarly significant effects.
Third Parties
We do not sell, rent, or otherwise provide personal information to third parties for their own purposes.
We may use third-party services to operate our website or manage communications (for example, email service providers). Where such services are used, we take reasonable steps to ensure they handle information appropriately. We cannot represent the privacy practices of those services and encourage users to review the relevant documentation from those providers directly.
Retention
We retain correspondence and enquiry records for as long as is reasonably necessary to manage the relevant interaction and for a period thereafter for legitimate operational purposes. The precise retention period has not been formally specified at the time of this update. If you would like information about how long a specific record is retained, please contact us.
Your Rights
Depending on your location and applicable law, you may have rights in relation to personal information we hold about you. These may include the ability to request access to information held about you, to request correction of inaccurate information, or to request deletion of information in certain circumstances.
We are not in a position to confirm which specific legal rights apply to you, as this depends on factors outside our control. If you wish to make a request in relation to personal information, please contact us using the details below and we will respond in good faith.
Cookies and Technical Logs
Our website may collect standard technical information as part of normal web server operation, including IP addresses, browser types, referring pages, and the time and date of requests. This information is used for operational and security purposes and is not used to identify individual users beyond what is necessary for those purposes.
We do not currently use advertising cookies or third-party tracking technologies on this website. If this changes, we will update this document accordingly.
Privacy Contact
If you have questions about this document or wish to make a request relating to personal information, please contact us:
Gulmaroke Technologies Pty Ltd
Suite 12, 88 Pacific Highway
North Sydney NSW 2060
Australia
[email protected]
See also: Terms of Use